Automation and the Future of Work

Automation, a force with a rich history of shaping work dynamics, is once again at the forefront of transformation. From the Industrial Revolution to the Information and Communications Technology (ICT) era, it has been a driving force. The recent emergence of Generative AI, with the capability to replace knowledge worker tasks, has raised concerns about the societal risks associated with widespread job displacement. However, the true picture is far more complex, considering the diverse array of evolving automation technologies and the subsequent emergence of new skills, roles, and dependencies.